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Catherine

Catherine Plunkett

Year of Award: 2016 Award State: Victoria Social Welfare > Domestic Violence
To investigate how multi-agency responses to family violence can generate positive systemic change - UK, Ireland, USA
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Key Findings

  • The potential benefits of multi-agency working to collect comprehensive and multi-fac­eted information and apply it to system enhancement are largely overlooked today. This means that programs with the most information about the system are not positioned to generate continuous improvement of the system.
  • There are a small number of programs that have an explicit goal of identifying systemic issues to generate system improvement. These programs are led or largely influenced by family/domestic violence services or have local area or regional coordinating and gover­nance structures that are strategically linked to multi-agency programs and designed to generate systems improvements.
  • Few multi-agency or multi-disciplinary programs have mechanisms or processes for system monitoring and continuous system improvement. Of the programs I identified through this research, this was a feature only of programs which are led by family/do­mestic violence agencies, or where family/domestic violence services have a recognised structural advocacy role and the program is designed and governed to enable this role.
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